Pinterest has been grabbing headlines over the last few weeks due to its unprecedented growth and surprising level of influence.
The social scrapbooking site which allows users to post or ‘pin’ images onto their virtual pin boards experienced a 429% increase in unique visitors to the site in December 2011.
A site that was initially (and still is) dominated by women sharing recipes, clothes, and crafts, has expanded its membership to men and various businesses and events.
According to Monetate, an American marketing company, Pinterest is now a top five social networking referrer for several apparel retailers.
Pinterest could be a useful tool for a business or event, but guidelines should be put in place and questions should be answered before the pinning starts.
What do you want to pin? It may be tempting to sign up and then pin every product/service your business offers, but this may not be the best way to create an interest in your account. It can be irritating for your followers to log on and see a thoughtless pin dump of your products taking over their page. If someone wants to see everything you offer at once they will visit your website. Think outside the box and consider what your business represents. Pin things that inspires and excites your business. Create a mood for your business. Someone who is currently getting it right is the New Zealand Fashion Festival. They have a range of boards that not only showcase their supporters, but set the mood of the festival with fun pictures, products they like, and style tips.
How often do you want to pin? It is estimated that Pinterest users spend 90 minutes per month on the site, compared with 7 hours on Facebook. This means that users are either having a binge 2-3 times per month or they are checking it little and often. Either way, the little and often approach works best for pinning as it provides a small constant feed that will keep you within the sights of your followers.
Who should pin for your business? It does not really matter who pins or how many people are pinning for your business and long as they understand the goals and guidelines of pinning on the business’ behalf. It may be easier to allocate pinning responsibilities to your communication consultant or whoever takes care of your social media accounts as they should be aware of the business’ desired image and clients.
Boundaries: The way social media is used to communicate with your stakeholders/public can make or break your business. We are coming to a time where social media policies are becoming standard in the workplace to ensure the correct messaging and tone is being conveyed. Employees have been fired for misuse of social media on their employer’s behalf. An obvious example is a US social media employee getting fired for using the ‘f-word’ in a tweet for Chrysler Autos last year. Adopting a social media policy in the workplace can set clearly stated guidelines and emphasize the importance of taking your social media accounts seriously.
Carter Price Rennie can provide you with a social media policy that is tailored for your business objectives. Our staff can guide your social media planning, and have experience in assisting clients during a social media crisis.
Kristin Simonson- CPR Summer Intern.




